Accounting Back office     Financial Analysis     Data entry, Data mining and Data analysis     E-marketing

The innovative offerings from Swathi with their exceptional quality and efficiency have impressed the customers so much that they have entrusted the organization with an assortment of BPO projects. This development has led Swathi into making major strides in Business Process Outsourcing (BPO).

In this rapidly expanding domain, Swathi manages customer care services and back office processes for various companies of diverse size and business backgrounds. The organization's strengths in designing and delivering customer-specific solutions have enabled it to establish enduring relationships and expand its customer base in a big way.

Swathi's service portfolio includes accounting, financial analysis, inventory management, customer care, technical support, data conversion, data analysis, data entry, collections, telesales, transaction processing and other value additions.

Services from Swathi match global parameters in terms of precision and timely execution. What they do to the customer is not just cost-efficiency, but also a marked improvement in the manner they run their businesses. Swathi's services are distinguished by domain knowledge, innovative business process solutions, and a deep desire to deliver excellence.

Swathi's BPO Services: Salient features

Customer-centric approach to business with its domain expertise and a sound understanding of the customer's needs, Swathi offers solutions that bring a host of benefits to the customer's business. Swathi is extra conscious to ensure that the customer finds its solutions highly effective and not too punishing in terms of price.

Skilled Team

Swathi' has created a pool of exceptional talents that fully shares the organization's vision and strives to achieve them. The team's English language skills are as sound as its technical skills. Urbane and highly articulate, personnel at Swathi freely interact with customers, thereby contributing to smooth workflows. Special attention to training has helped in maintaining the staff morale at a very high level.

Uncompromising Quality

An amalgamation of people, process and a passion for delivering the best to the customer has translated into companywide Quality initiatives. Swathi has evolved an efficient system that ensures the customer achieves a manifold improvement in operational efficiencies.